Shipping policy

We ship orders to the destinations available at checkout. Available shipping options, charges, and estimated delivery dates are shown during checkout.

Order processing
Please allow 24-72 hours for us to prepare your order before it ships. Business days exclude weekends and holidays. During busy periods, processing may take longer.

Shipping
Once your order ships, you’ll receive a confirmation email with tracking information when available. Carrier transit times are estimates and may vary. Orders under the free-shipping threshold are charged the shipping rate shown at checkout.

Free shipping
Free standard shipping is available on eligible orders over $15. The offer applies to orders calculated after discounts and taxes. Any exclusions will be shown at checkout.

Free local delivery
Free local delivery is available in eligible areas of Greensboro and Charlotte, North Carolina. Enter your delivery address at checkout to see whether local delivery is available. Eligible orders will show the local-delivery option before you place your order.

Local delivery is typically completed within 5 business days after the order is confirmed. We’ll contact you if we need more information to complete delivery.

Address or delivery questions
Please check your shipping or delivery address before placing your order. For help with an order, contact us.